Reasonable value for money, but took a month to complete and ship
Item was supplied as ordered, however took nearly a month to arrive and no feedback received why it was delayed beyond the quoted times on the website of 7-10 days to complete and ship.
Glasses when they arrived were supplied in a case that was too small and would not shut, no cleaning cloth was supplied as per every other pair of glasses that I have purchased, and the outer packaging was damaged. Overall not impressed.
Hi John, sorry to hear this, I have checked your order and can see it was processed on Friday 1st May and completed on the 22nd May. It appears there was a delay with the arrival of your lenses which delayed your overall order.
With regards to the case and cloth, please email our customer services team and they can advise you.
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