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For new customers get 10% OFF your first order - Simply sign up to our email to receive your code (please note that discount is not automatically applied!).
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General Information
- Frequently Asked Questions / FAQs
- Terms of Sale
- 100% Secure Payments / VAT
- Production and Delivery Timescales
- Our returns & refunds policy
- Our Warranty
- Privacy and Cookie Policy
- Licensing Restrictions
Eyewear
- Help with your Glasses Prescription
- FREE Single Vision Lenses
- Getting your Glasses Prescription
- PD / Pupillary Distance
- Guide to Sun Lens Technologies
- Guide to Lens Coatings
- Caring for your New Glasses
- Glasses Guide – Buying Glasses Online
- How to Choose Safe Sunglasses for Driving
- How to put in Contact Lenses
- How to Remove Contact Lenses
- Contact Lenses: Aftercare & Information
- Our Range of Sun Lenses
- 14-Point Quality Check
Research
- Choosing Glasses for your Face Shape
- Guide to Frame Measurements
- A look at the Structure of The Eye
- Dietary Supplements for the Eyes
- How Prescription Glasses are Made
- Eye Testing and Optical Coherence Tomography (OCT)
- How to: Adjust the arms on your glasses
Hearing
Licensing Restrictions
Due to manufacturers licensing agreements, some of our listed products and brands have shipping restrictions and cannot be shipped to some locations. These are as follows:-
| Brands | Ships to... |
|---|---|
| CAT, Superdry, O'Neill, Radley London Ad Lib, Charmant, Aristar, Elle, Esprit, Puma Barbour, INVU, Freeform, Dana Buchman, Progear Optical Davidoff, Jaguar, Joop, Menrad, Morgan Crocs MonkeyGlasses Sunwise Spect, Redbull Spect | UK Only |
| Brands | Does not ship to... |
|---|---|
| Burberry Bvlgari Dolce & Gabbana Emporio Armani Giorgio Armani Michael Kors Miu Miu Oakley Oakley Ladies Paul Smith Persol POLO Ralph Lauren Prada Linea Rossa Prada Ralph Lauren Ray-Ban Tiffany & Co Versace Vogue | Bahrain China Egypt Hong Kong Indonesia Iran (the Islamic Republic of) Iraq Israel Japan Jordan Kuwait Lebanon Libya Malaysia Morocco Oman Qatar Saudi Arabia Singapore State of Palestine Taiwan Thailand The Syrian Arab Republic Tunisia United Arab Emirates |
| Brands | Does not ship to... |
|---|---|
| Dario Martini OWP OWP Blau Metropolitan Mexx | United States |
| Brand | Does not ship to... |
|---|---|
| William Morris | United States Australia Germany Canada France Russia |
| Brand | Does not ship to... |
|---|---|
| Joules | Australia |
| Brand | Does not ship to... |
|---|---|
| Binocle | France Japan |
| Brand | Does not ship to... |
|---|---|
| Tonny Tonny Kids Tony Titanium SeeMe Marvellens Francis Gattel SCR | Germany |
| Brand | Does not ship to... |
|---|---|
| Bigatmo | New Zealand |
If you have added a product from one of these brands to your basket and we do not ship to that location, you may be required to remove the item from your basket or change your shipping country to a destination that is unrestricted.